How it works

Care by video, in four steps.

Book a time, answer a few questions, meet a licensed clinician by video and leave with a plan. Here’s what happens at each step, and what video care can and can’t do.

Live video with a US-licensed clinician

At a glanceBook, meet, leave with a plan.

Initial consultation $69.99 · 30 min by video. You see the price before you book.

  1. 01

    Book a time that suits you

    Choose a 30-min video visit and see the $69.99 fee before you pay. No account needed.

  2. 02

    Meet your clinician

    Talk through your history, questions and goals with a US-licensed clinician.

  3. 03

    Leave with a plan

    Get clear next steps and follow-up. Prescriptions only when clinically appropriate.

Step by stepWhat happens, step by step

The same four steps for every service. Urgent care visits are 15 minutes; everything else is 30.

  1. 01

    Book a time

    Choose your service and a time that suits you. You see the price before you pay: $69.99, or $39.99 for urgent care. No account needed.

    online
  2. 02

    Short intake form

    About 10 minutes. Your history, current medicines and what you would like help with, shared securely with your clinician.

    ~10 min
  3. 03

    Your video visit

    Live with a US-licensed clinician. You need to be in a state we serve during the call, not just live there.

    30 min · 15 urgent
  4. 04

    Plan and follow-up

    Your clinician explains your options and writes up a plan. Prescriptions, if appropriate, go to your pharmacy. Follow-up visits are booked the same way.

    after visit

Scope

What video care can and can’t do

Your clinician can

  • Talk through your symptoms, history and goals
  • Order lab tests at a lab near you
  • Prescribe medicine when it is clinically appropriate, sent to your pharmacy
  • Refer you to in-person care when you need it

Video care can’t

  • Handle emergencies. Call 911, or call or text 988 in a crisis
  • Replace a physical exam, imaging or procedures
  • Guarantee a prescription. That is always your clinician’s decision
  • Prescribe every medicine. Some need an in-person visit

Before your visit

What you’ll need

  1. 01

    A phone, tablet or computer with a camera and microphone

  2. 02

    A current web browser

  3. 03

    A steady internet connection. Wi-Fi works best

  4. 04

    A private, quiet place, in a state we serve

Your privacy

Where your information goes

  • Your health information stays on our clinical platform, separate from this website.
  • There is no advertising tracking on your booking or appointment pages.
  • Our contact forms never ask for medical details.
  • We never sell your data.

Read our Notice of Privacy Practices

When you’re ready

Ready when you are.

Your first visit is $69.99 and 30 minutes. You see the price before you book.