Topic guide
What virtual urgent care can (and can’t) treat
What virtual urgent care can treat, and when to go to the ER.
General information, not medical advice
A full guide to this topic is on its way.
Related care
Not for emergencies — call 911.
This article is for general information and isn’t medical advice. Talk to a licensed clinician about your situation. If this is an emergency, call 911. In crisis? Call or text 988.
Everyday careArticles in this topic
First articles are on their way. Our clinicians are reviewing them now.
Questions
Common questions about urgent care by video
Still unsure? A clinician can talk it through with you.
Common problems that are not emergencies. If your clinician decides you need to be seen in person, they’ll tell you where to go. Not for emergencies — call 911.
If it’s clinically appropriate, yes, and the prescription goes to your pharmacy. It is always your clinician’s decision, and some medicines need an in-person visit.
We don’t bill insurance, and you don’t need it to book. You see the price before you book.
Ready when you are
Urgent care by video
For common problems that can’t wait for a regular appointment, but aren’t emergencies. A 15-minute video visit with a licensed clinician, at one known price. You see the price before you book.
